THE HOME OF MORE INSURANCE EXPERTISE IN MORE PLACES – WITH THE GOLD CUSTOMER STANDARD

Towergate is one of the UK’s leading independent insurance brokers and risk management advisors. We work alongside colleagues in our Health & Protection division, who offer expert advice on healthcare, protection and employee benefits.

With over 2000 people in more than 50 local communities, we truly hold a UK-wide presence across Jersey, Wales, England, Scotland and Northern Ireland and, as part of The Ardonagh Group, a close working relationship with our Arachas colleagues in the Republic of Ireland.

Providing a proactive, responsive and reassuring claims service is our number one priority. We believe we do that, with more claims expertise, in more places, which is why we have over 100 dedicated claims colleagues throughout the UK and the Channel Islands – local and specialist experts to help you recover.

Our teams of specialists have built a solid reputation for understanding many business sectors and industries, and navigating the everyday and emerging risks faced in today’s increasingly complex world.

We also look after the insurance needs of private individuals and families seeking tailored personal covers to suit your lifestyle.

The right protection for you

We believe everyone deserves the right insurance for their needs, which is why we aim to provide you with the best advice, at the right time, to manage your risk and prevent losses from occurring in the first place, but to recover faster, should the unexpected happen.

We work closely with leading insurers and are members of the Worldwide Broker Network, to give you access to quality of cover at a competitive price, whether in the UK or overseas. With over £800mm gross written premium placed annually, we hold significant scale and stature in the marketplace.

We’re focused on what matters most

With more than 20 years’ experience behind us, Towergate is committed to offering a compelling client service proposition by focusing on three vital elements, namely:

• Real relationships: we aim to forge long-term relationships with clients and partners, built on trust.
• Community broking: with more offices than any other UK insurance broker we are part of our communities.
• Expert technical advice: we offer more than just the insurance policy. We also offer expert risk management, business continuity and health & safety advice, alongside wider protection services, to ensure you are protected against the unforeseen.

Our absolute dedication to our client service proposition and the consistent thread of quality that runs throughout our business is something we think you’ll notice right away.

We are firm believers that the proof is in the pudding and that’s why we participate in Investor for Customers (IIC), an annual accreditation made up of feedback and service scores from our colleagues, clients and IIC, an independent, external body. We are incredibly proud to have achieved the Gold standard of the award, which is the highest accreditation.